OPWDD Secure Applications - OPWDD Secure Application are online web-based requiring a valid user name and password to access.

OPWDD Secure Applications OPWDD Secure Applications - OPWDD Secure Application are online web-based requiring a valid user name and password to access.

OPWDD Connectivity Tools - Secure VPN connection tools for domain level access.

OPWDD Connectivity Tools OPWDD Connectivity Tools - Secure VPN connection tools for domain level access.

Synchronize & Change Password - OPWDD provides online access to reset,synchronize or unlock an account.OPWDD Supported Internet Applications-OPWDD web based reporting tools.

Account and Password Help Synchronize & Change Password - OPWDD provides online access to reset,synchronize or unlock an account.OPWDD Supported Internet Applications-OPWDD web based reporting tools.

OPWDD Staff

Use the links below if your address ends in @opwdd.ny.gov
to address your account issue:

Synchronize Account/Password

Locked Account


Voluntary Agency Staff and Others

Use the links below to address your account issue:

Forgot Username              Locked Account

Forgot Password               Password Reset

Having a different IT related issue? Please contact the ITS Service Desk.

Having a Different IT Issue? Having a different IT related issue? Please contact the ITS Service Desk.

There are multiple ways to contact the ITS Service Desk:

Do you have ITSM Access?

*Chat Live with a member of the ITS Service Desk

*You can create an incident or request with the ITSM
System

*Call the Service Desk directly at 1-844-891-1786

*Contact the Service Desk via email at: fixit@its.ny.gov

Don't have a NYS ITSM account?

*Call the Service Desk directly at 1-844-891-1786

*Contact the Service Desk via email at: fixit@its.ny.gov